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SHIPPING POLICY

Lactomin Inc. ships orders through third-party logistics partners, with a standard delivery time of 3–5 business days within the United States.

If you have specific requests regarding shipping methods or delivery times, please contact us directly for personalized assistance.

Shipping Fee

  • A flat shipping fee of $100 per carton (72 boxes) applies to all domestic orders.
  • Free shipping is only available to customers who have a valid free shipping code issued by Lactomin Inc.

Important Notes

  • We currently do not offer international shipping.Shipping fees are calculated based on the number of cartons ordered.
  • Delivery time may vary depending on region, weather conditions, or holidays.

PAYMENT POLICY

1. Payment Methods

We accept various payment options:

●    Credit/Debit Cards: Visa, MasterCard, American Express, Discover.

●   PayPal: fast and secure payments.

●   Shop Pay: quick checkout by Shopify.

●   Apple Pay/Google Pay: convenient & secure mobile payments.

2. Payment Security

We use SSL encryption, and Shopify complies with PCI DSS for data protection.

3. Currency

All transactions are in U.S. dollars (USD). Exchange rates may apply for international purchases.

4. Taxes and Fees

Transactions within the U.S. may be subject to sales tax based on the state’s regulations. 

Taxes will be clearly displayed before you complete the payment.

5. International Transaction Fees

International bank fees may apply for non-U.S. cards.

Please contact your bank for further details.

6. Payment Processing

Orders are processed within [x hours/days], and the product will be shipped as soon as possible. All successful transactions will receive an order confirmation email.

7. Payment Delays or Errors

If your transaction is declined or encounters an error, please verify your payment information and try again. If the issue persists, please contact us at sales.lactominplus@gmail.com for assistance.

Contact Us

If you have any questions regarding our payment policy, please contact us at:

●    Email: sales.lactominplus@gmail.com

●   Phone: 1-510-982-6491

●   Support Hours: 9AM-5PM